Free Shipping Availble
Up to 30% OFF Sitewide
At Aura Powerbank, we aim to provide you with a smooth shopping experience. Below are our shipping and return policies.
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Domestic Shipping (within [Insert Country]): Estimated delivery 3–7 business days.
International Shipping: Estimated delivery 7–15 business days depending on location.
Please note: Delivery times may vary due to courier delays, customs clearance, or unforeseen circumstances.
Shipping fees are calculated at checkout based on your delivery location.
Free shipping may be available during promotional offers.
Once your order ships, you will receive an email with a tracking number to monitor your delivery status.
We want you to be happy with your purchase. If you are not satisfied, you can request a return or exchange under the conditions below:
Items must be returned within 7–14 days of delivery (insert your preference).
Product must be unused, in original packaging, and in resellable condition.
Proof of purchase (order confirmation or receipt) is required.
Gift cards and discounted sale items.
Used, damaged, or altered products not due to our fault.
Contact our support team at [Insert Support Email] with your order details.
We will provide you with return instructions and return address.
Once your return is received and inspected, we will notify you regarding your refund/exchange.
Refunds are issued to the original payment method within 5–10 business days after approval.
Shipping fees (if applicable) are non-refundable.
If you received a defective or incorrect item, we will exchange it free of charge.
For size/model exchanges, return shipping costs may apply.
For shipping or return-related questions, please contact us:
📧 Email: [Insert Support Email]📍 Address: [Insert Business Address]
